Scheduling Secretary

Lisa Sevigny

107 Barbara Street, Lowell, MA 01854

Home: 978-454-0710 *



Professional Summary

  • 12 years experience as a Medical Biller.
  • Thorough and excellent knowledge of modern office practices and procedures.
  • Proficient in general office duties in managing accounting needs across multiple platforms.
  • Advanced knowledge of private and commercial insurance processes and procedures.



Qualifications and Skills

  • Understands insurance benefits
  • Close attention to detail
  • Adept multi-tasker
  • Follows HIPAA guidelines
  • Excellent problem solver
  • Research and data analysis
  • Resourceful and reliable worker
  • Insurance and collections procedures



Employment History

Patient Accounts Medical Biller, 01/2002 to 08/2013

Lowell General Hospital

295 Varnum Avenue

Lowell, MA 01854



Work History

·         Precisely completed appropriate claims paperwork, documentation and system entry.

  • Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
  • Adeptly managed phone system and pleasantly greeted all patients.
  • Verified patients eligibility and claim status with insurance agencies.
  • Diligently filed and followed up on third party claims.
  • Maintained strict patient and physician confidentiality.
  • Accurately posted and sent out medical claims.
  • Submitted electronic/paper claims documentation for timely filing.
  • Responded to correspondence from insurance companies.
  • Adjusted payments according to contractual allowances.
  • Identified and resolved patient billing and payment issues.
  • Confidently and accurately handled claim denials and/or appeals.
  • Examined patients insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable.
  • Posted electronic payments through web based sights.
  • Compiled and tracked outstanding balances owed to medical facility.
  • Prepared billing correspondence and maintained database to organize billing information.




Sharon Ripley 978-937-6414

Jessica Lightbown 978-937-6098

Danielle Pinard 978-937-6287


Education Annapolis Sr High, Annapolis, MD 21040 Graduated 1977






  • ID#: 75614
  • Location: Lowell, MA , 01854

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