Veteran Outreach Program Specialist
Establish outreach service provision with military installations, Reserve and National Guard facilities within a designated area. Provide transitional assistance briefings to Military, Reserve, and National Guard personnel transitioning from combat service/active duty to civilian life. Develop and distribute outreach materials such as brochures, fact sheets, web content, and other targeted information which highlight Vet Center services and locations Provide training and information to VA staff, other federal agencies and community agencies regarding both Vet Center services, and the combat experience. Develop and maintain working relationships with a network of service provision agencies and individuals in all areas relevant to transitioning combat service members and their families. Organize and participate in a myriad of community activities and events that have high probability of GWOT, OEF, OIF, and OND veterans' presence. Assist clients, their families, and representatives, and faculty staff members in recognizing and removing institutional barriers to the provision of optimum readjustment counseling to transitioning combat veterans and their families. Provide crisis intervention, stabilization and follow-up to GWOT, OEF, OIF, and OND and their significant other, and families. Crisis situations may involve intervention in potential suicide, assault, and homicide situations. Provide vocational, educational, benefits, and related services, guidance, and referrals to GWOT, OEF, OIF, and OND and their significant other, and families. Prepares and maintains client records/administrative records and reports in accordance with program guidelines and policies. Serves as designated Mobile Vet Center (MVC) vehicle operator for the Vet Center. Responsible for vehicle maintenance such as:
Setting up the MVC for operation, i.e., leveling the MVC, Checking communications systems, electrical systems, etc; Closing the MVC when the designated event or work day is over and properly preparing the vehicle for departure/return to the assigned Vet Center; Inspecting MVC for any problems, attending and completing all MVC vehicle training on Mobile Vet Center use and maintenance, Maintain certification; Works with RCS staff for MVC routine maintenance Promotion Potential:
The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule:
Monday - Friday 8:
00 a.m.-4:
30 p.m. (May be required to work some evenings and weekends) Note:
Tour of duty may vary depending on site specific needs. Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Veterans Outreach Program Specialist/PD50014-A Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/09/2019. This position requires you to drive to various locations to interact with the target community in the mobile vet center. You must have and maintain a state issued driver's license. As part of the selection process your driving record will be verified and annually on your birthday should you be selected. It is a condition of employment. Redacted Copy of State issued Driver's License (Required):
Must be current, unrestricted and legible when uploaded. Please redact your birthdate and picture as we do not require this information at the time of application. A review of your actual Driver's License will be conducted if you are selected for an interview. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by closing date of this announcement. GS-07 position you must have served 52 weeks at the GS-05 grade level. GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Specialized
Experience:
GS-07 For the GS-07 level, you must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to:
Assisting with planning community events, monitoring a budget, organizing data, drafting marketing material, promoting an agency at outreach events.OR; Education:
GS-07, To qualify based on education for this grade level you must have 1 full year of graduate level education, or a 4-year course of study leading to a bachelors degree with superior academic achievement or 1 year of graduate level education leading to a masters degree. OR; Combination:
Applicants may also combine education and experience to qualify at the GS-7 level. You must have an equivalent combination of specialized experience and education as described above to meet the qualification requirements (e.g., 6 months of specialized experience and 9 hours of graduate education as described above). The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Specialized
Experience:
GS-9 For the GS-09 level ,you must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Applying knowledge of military services and procedures and providing assistance to military, reserve, and/or National Guard personnel and their family members; developing training materials regarding agency services available to clients to include Veterans and their families; serving as an advocate for resolving overall client problems by identifying the client's need to internal and external customers to explaining benefits, and/or to providing the appropriate care; handling emergencies and providing follow-ups services to clients; preparing and maintaining confidential client/administrative records and reports; and representing an organization at outreach events, by providing outreach and benefit related services, guidance and referrals Veterans, clients and other internal/external customers, OR;Education:
GS-09 To qualify based on education for this grade level you must have master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related, OR; Combination:
Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and graduate level education in excess of the first year or 18 semester hours. Superior Academic Achievement:
SAA is based on (1) class standing, (2) grade-point average, or (3) honor society membership o Grade-point average (G.P.A.):
Applicants must have a grade-point average of:
3.0 or higher out of a possible 4.0 (B or better) as recorded on their official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or 3.5 or higher out of a possible 4.0 (B+ or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum. Election to membership in a national scholastic honor society. Class standing:
Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses. You will be rated on the following Competencies for this position:
CommunicationsCritical ThinkingCustomer ServicePlanning and EvaluatingTransportationVeteran and Customer Focus Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Work is usually performed sitting at a desk, in news conferences, briefings, meetings, etc.; or riding in an automobile or on public transportation. A high level of physical energy is required, as the incumbent will be expected to meet with many people in many different locations in the course of a workday. Must be able to operate a passenger vehicle or larger vehicle that does not require a commercial driver's license. To operate the MVC the incumbent uses moderate physical effort in operating hand and foot controls. When assigned to drive the MVC to outreach sites, the incumbent encounters all types of traffic and weather in route to assigned outreach site. Incumbent is responsible for driving the MVC in all types of weather and traffic situations. If selected, the incumbent must:
Submit a completed OF-345, Physical Fitness Inquiry for Motor Vehicle Operators, is required. To drive a government vehicle, the incumbent will be subject to a pre-placement evaluation and once every 4 years through employee occupational health (EOH). Complete a pre-employment physical. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Setting up the MVC for operation, i.e., leveling the MVC, Checking communications systems, electrical systems, etc; Closing the MVC when the designated event or work day is over and properly preparing the vehicle for departure/return to the assigned Vet Center; Inspecting MVC for any problems, attending and completing all MVC vehicle training on Mobile Vet Center use and maintenance, Maintain certification; Works with RCS staff for MVC routine maintenance Promotion Potential:
The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule:
Monday - Friday 8:
00 a.m.-4:
30 p.m. (May be required to work some evenings and weekends) Note:
Tour of duty may vary depending on site specific needs. Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Veterans Outreach Program Specialist/PD50014-A Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/09/2019. This position requires you to drive to various locations to interact with the target community in the mobile vet center. You must have and maintain a state issued driver's license. As part of the selection process your driving record will be verified and annually on your birthday should you be selected. It is a condition of employment. Redacted Copy of State issued Driver's License (Required):
Must be current, unrestricted and legible when uploaded. Please redact your birthdate and picture as we do not require this information at the time of application. A review of your actual Driver's License will be conducted if you are selected for an interview. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by closing date of this announcement. GS-07 position you must have served 52 weeks at the GS-05 grade level. GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Specialized
Experience:
GS-07 For the GS-07 level, you must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to:
Assisting with planning community events, monitoring a budget, organizing data, drafting marketing material, promoting an agency at outreach events.OR; Education:
GS-07, To qualify based on education for this grade level you must have 1 full year of graduate level education, or a 4-year course of study leading to a bachelors degree with superior academic achievement or 1 year of graduate level education leading to a masters degree. OR; Combination:
Applicants may also combine education and experience to qualify at the GS-7 level. You must have an equivalent combination of specialized experience and education as described above to meet the qualification requirements (e.g., 6 months of specialized experience and 9 hours of graduate education as described above). The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Specialized
Experience:
GS-9 For the GS-09 level ,you must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Applying knowledge of military services and procedures and providing assistance to military, reserve, and/or National Guard personnel and their family members; developing training materials regarding agency services available to clients to include Veterans and their families; serving as an advocate for resolving overall client problems by identifying the client's need to internal and external customers to explaining benefits, and/or to providing the appropriate care; handling emergencies and providing follow-ups services to clients; preparing and maintaining confidential client/administrative records and reports; and representing an organization at outreach events, by providing outreach and benefit related services, guidance and referrals Veterans, clients and other internal/external customers, OR;Education:
GS-09 To qualify based on education for this grade level you must have master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related, OR; Combination:
Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and graduate level education in excess of the first year or 18 semester hours. Superior Academic Achievement:
SAA is based on (1) class standing, (2) grade-point average, or (3) honor society membership o Grade-point average (G.P.A.):
Applicants must have a grade-point average of:
3.0 or higher out of a possible 4.0 (B or better) as recorded on their official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or 3.5 or higher out of a possible 4.0 (B+ or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum. Election to membership in a national scholastic honor society. Class standing:
Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses. You will be rated on the following Competencies for this position:
CommunicationsCritical ThinkingCustomer ServicePlanning and EvaluatingTransportationVeteran and Customer Focus Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Work is usually performed sitting at a desk, in news conferences, briefings, meetings, etc.; or riding in an automobile or on public transportation. A high level of physical energy is required, as the incumbent will be expected to meet with many people in many different locations in the course of a workday. Must be able to operate a passenger vehicle or larger vehicle that does not require a commercial driver's license. To operate the MVC the incumbent uses moderate physical effort in operating hand and foot controls. When assigned to drive the MVC to outreach sites, the incumbent encounters all types of traffic and weather in route to assigned outreach site. Incumbent is responsible for driving the MVC in all types of weather and traffic situations. If selected, the incumbent must:
Submit a completed OF-345, Physical Fitness Inquiry for Motor Vehicle Operators, is required. To drive a government vehicle, the incumbent will be subject to a pre-placement evaluation and once every 4 years through employee occupational health (EOH). Complete a pre-employment physical. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0301 Miscellaneous Administration And Program - Salary Range:
$36,356 to $57,809 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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