Field Service Technician

Location : Lowell, MA

A regional distributor of CNC machine tools, tooling and accessories, and related engineering and support services, is seeking an ambitious and conscientious Field Service Technician.
This role will provide exciting opportunities to work for a dynamic company in a fast-paced, growing industry.
Our client is one of the largest machine tool distribution networks in North America

Job Responsibilities
The Field Service Technician will have an extensive understanding of electrical, pneumatic, and hydraulic schematics to effectively detect and resolve issues with electrical and mechanical components.
This position reports directly to the Service Manager.
Duties include, but are not limited to:
Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations
Utilizing machine tool manuals, technical documents, internal and vendor resources to research machine issues
Ensuring proper documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation
Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training
Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company
Job Requirements
The successful candidate will have a minimum of 3 to 5 years' experience in mechanical/ electrical repair of CNC machine tools, with Haas CNC Repair background a plus.
Experience with Microsoft Office Suite and ability to read and interpret drawings and schematics are required.
Excellent technical, communication, and presentation skills are a must.
The Field Service Technician must be able to meet the physical requirements of the job.
This position requires flexible hours and frequent travel and driving throughout a regional territory.

Our client offers competitive salary, comprehensive benefits packages, paid business expenses and tuition reimbursement.

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