Customer Service Administrator Community, Social Services & Nonprofit - Lowell, MA at Geebo

Customer Service Administrator

4.
3 Lowell, MA Lowell, MA Full-time Full-time Estimated:
$47.
2K - $59.
8K a year Estimated:
$47.
2K - $59.
8K a year McGovern Automotive Group- is hiring a Customer Service Administrator! We are the fastest growing Automotive Dealer Group in New England.
McGovern Automotive just celebrated our 6th Anniversary and proud to boast our 28 locations and many more on the way.
We offer detailed training, defined processes to aid in every team member success, time off for all major holiday and comprehensive pay plan structures that other Dealers won't compete with.
Join a Dealer Group where your hard work and dedication will be rewarded with long term opportunities for career growth and unbeatable financial incentives along the way.
In this role you will be directly responsible for monitoring and following up with potential customer inquiries.
Outstanding customer service, multi- tasking skills, and follow-through are a must.
Bi-lingual in both English and Spanish is a major plus! Responsibilities - Handle incoming service phone calls and contact customers Effectively communicate with internet customers and prospects according to their preferred method of communication- whether in person or via phone or email Manage Internet leads & respond to inquiries in a timely fashion Furnish information to customers about their request Maintain an ongoing customer database to build rapport Schedule appointments with interested buyers Qualifications - English and Spanish speaking strongly preferred Excellent customer service skills Effective time management Able to multi-task when needed Able to pass a pre-employment background check with screening Driver's license Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift:
8 hour shift Work setting:
In-person
Experience:
Customer service:
1 year (Required) Language:
spanish (Required) english (Required) License/Certification:
Driver's License (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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