Risk Quality Control Analyst
Lowell, MA Lowell, MA Full-time Full-time $19.
50 - $24.
00 an hour $19.
50 - $24.
00 an hour 1 day ago 1 day ago 1 day ago Role:
To improve the quality and accuracy of service delivery, member records and Credit Union data by reviewing, monitoring and correcting core output of Credit Union operations.
Overall Supervision of area in the supervisor's absence including questions regarding day to day activities.
Essential
Responsibilities:
Produce exception reports identifying defects and defect rates within core functions of Credit Union operations, according to departmental guidelines/time frame.
Provide operational and exception reports to Executive Team and VP of Quality Control.
Work as individual team member on special projects that support the improvement of service quality, member records and Credit Union data.
These projects may include, but are not limited to:
QC review processes, new products and services, changes in products and services and/or assistance with the development of new reports.
Identify and note exceptions, identify factors causing exceptions, effect corrections and make recommendations to modify operations to reduce exceptions.
Review account and consumer loan documents to ensure accuracy and to identify trends.
Work with Vendor Management and Audit as needed.
Participate in staff education and training to increase awareness of Retail/Consumer Lending quality control.
Provide support to new account verification functions, offering decisions on accounts per branch request.
Align is an Equal Opportunity Employer Job Type:
Full-time Pay:
$19.
50 - $24.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Physical setting:
Office Schedule:
Monday to Friday Application Question(s):
Are you willing to undergo a background/credit check? What are your salary expectations? Education:
Associate (Required)
Experience:
related banking:
1 year (Required) Work Location:
Hybrid remote in Lowell, MA 01851.
Estimated Salary: $20 to $28 per hour based on qualifications.
50 - $24.
00 an hour $19.
50 - $24.
00 an hour 1 day ago 1 day ago 1 day ago Role:
To improve the quality and accuracy of service delivery, member records and Credit Union data by reviewing, monitoring and correcting core output of Credit Union operations.
Overall Supervision of area in the supervisor's absence including questions regarding day to day activities.
Essential
Responsibilities:
Produce exception reports identifying defects and defect rates within core functions of Credit Union operations, according to departmental guidelines/time frame.
Provide operational and exception reports to Executive Team and VP of Quality Control.
Work as individual team member on special projects that support the improvement of service quality, member records and Credit Union data.
These projects may include, but are not limited to:
QC review processes, new products and services, changes in products and services and/or assistance with the development of new reports.
Identify and note exceptions, identify factors causing exceptions, effect corrections and make recommendations to modify operations to reduce exceptions.
Review account and consumer loan documents to ensure accuracy and to identify trends.
Work with Vendor Management and Audit as needed.
Participate in staff education and training to increase awareness of Retail/Consumer Lending quality control.
Provide support to new account verification functions, offering decisions on accounts per branch request.
Align is an Equal Opportunity Employer Job Type:
Full-time Pay:
$19.
50 - $24.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Physical setting:
Office Schedule:
Monday to Friday Application Question(s):
Are you willing to undergo a background/credit check? What are your salary expectations? Education:
Associate (Required)
Experience:
related banking:
1 year (Required) Work Location:
Hybrid remote in Lowell, MA 01851.
Estimated Salary: $20 to $28 per hour based on qualifications.
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